What are McFadden’s lead times?
Everything at McFadden is hand made to order. This means we do not warehouse or stock anything. Lead times range from 2 week and longer depending on the complexity and scope of the project. It is best to contact our factory for up to date delivery information.
How do you purchase products from McFadden?
McFadden provides over 100 local sales agents worldwide to help sell and service our product. Please view the Rep Locator section of our site or contact the factory for up to date information.
How do you warranty your product?
Selling a high quality product means nothing without a high quality warranty. All of our products carry a 3-year warranty from date of purchase. Please contact our factory for a complete list of terms and conditions along with specific warranty information for each product.
Are your fixtures made in the USA and are you Buy America compliant?
All of our fixtures are hand made in the USA at our St Louis, Missouri factory. We source all of our core materials and components from local suppliers and are fully complaint with ARAA and Buy American.
Do you supply lamps or “bulbs” with your fixtures?
Typically we do not provide lamps with our fixtures but all orders are built to YOUR specification so please let us know if you would prefer us to include lamps with your order.
Can McFadden rewire, re-lamp, and restore older light fixtures?
Absolutely. McFadden has specialized in historic restoration and lamping retrofit for the past 75 years. Explore the Historic Lighting section of our site or contact us for further details.
Can you help me determine the proper lighting for my church?
Yes. We have an entire team of lighting designers and engineers dedicated just for that. We use state of the art software to run photometry and digital modeling to determine the proper fixture spacing and light levels. Please view the Lighting Guide section for more information.
What if I cant find the style fixture that I want?
We have over 3,000 custom and modified designs in our archives. There is a good chance we have built something similar and if not we can produce a custom fixture to your specification.
How do I clean my new light fixtures?
Our fixtures are fabricated with quality materials and are very easily cleaned. You can simply wipe off the diffusers and natural metal sufaces with a damp cloth. And for heavier amounts of dirt or dust, you can use a mild, non-abravise cleaner and cloth.